ONGOING IT SUPPORT & MANAGEMENT FOR YOUR FAST PACED BUSINESS
Whether you are a company executive, operations manager or CIO, you understand how tightly coupled technology is with organizational competence and value creation. You know that reliable, secure and highly available technology systems are integral to knowledge sharing and process execution. However, you face the challenge of balancing acceptable levels of control, risk, and responsiveness with the cost of managing your investments in IT infrastructure. Do you hire in-house? Do you outsource? Do you do both?
IMAGINE IT WITHOUT THE HEADACHE
Your entire team is built around delivering on the core competencies and differentiators of your company. Instead of building a technical team to handle what we call “keeping the lights on IT”, we’ve taken the time to figure it all out for you. With a dedicated team of certified IT professionals, we take charge of managing your technology environment and lay in wait to resolve and troubleshoot any issue you encounter. Some people call it IT outsourcing. We call it intelligent resource allocation that allows you to keep focus on what matters most; your core competency.
MANAGED IT: THE INVIZIO WAY
At the core of our success in providing a virtual IT function for our clients, is a strong focus on the service experience when accessing our services. We adhere to industry best-practices and standards in our service delivery methodology and tactics which enhances your organization’s speed and productivity. Central to the way to we deliver Managed IT Support are three functional disciplines.
Professional incident response and resolution when things do not go as planned
Proactive administration of your network environment to keep things running smoothly
Real-time insight into your network for early problem detection & resolution
WHAT YOU GET WITH OUR MANAGED IT SERVICES
- A Dedicated & Experienced Team of Certified IT Professionals
- Around the Clock Performance & Availability Monitoring of Your Technology Infrastructure
- Unlimited Phone, Remote and Onsite* Technical Support for Your Entire Team of Busy Professionals
- Industry Leading Service Level Agreements
- Proactive System Maintenance and Administration